Frequently Asked Questions
How Fast Can You Schedule a Tree Service Visit?
Top Notch Tree Service schedules free on-site estimates, and the team arranges a visit once the tree and property details are known. For urgent storm damage, the company offers 24-hour emergency service, so call as soon as the situation is safe to address.
Do You Handle Permits for Tree Removal?
Newport News generally does not require a permit to remove a tree on private residential property. Trees in the public right of way need city authorization, and a land-disturbing permit may apply to larger projects. Top Notch can explain which permits apply before work begins.
Do You Clean up After the Work Is Done?
Yes, cleanup is included with every job. The crew hauls away branches, trunk sections, and wood waste, so the property is left clean. Ask the crew during the free estimate how the wood waste will be handled. Call 757-220-5781 to review cleanup details before your visit.
What Types of Customers Do You Work With?
Yes, past customers share their experiences on the Top Notch testimonials page. Reviews are also available on the company's Google listing, where you can see recent work from local customers. Call 757-220-5781 to request references from recent local customers before you decide.
Do You Have Tree Service Customer Reviews or Testimonials?
Yes, past customers share their experiences on the Top Notch testimonials page. Reviews are also available on the company's Google listing, where you can see recent work from local customers. Call 757-220-5781 to request references from recent local customers before you decide.
Are You a Licensed and Insured Tree Service?
Yes, Top Notch is licensed, bonded, and insured. Ask the crew for proof of coverage during the free estimate if you want to see it before work starts. Call 757-220-5781 to request a copy of the company's license and insurance details.
Do Your Arborists Hold Industry Certifications?
Top Notch's crews are trained and experienced, and the company plans each cut with safety and property protection in mind. Certification details for individual arborists are TBD and must be confirmed by the company before this answer is published. Ask the crew about credentials during the free estimate.
What Should I Know Before Hiring a Tree Service?
Confirm that the company is licensed, bonded, and insured, and ask for a written estimate before work begins. Ask how cleanup will be handled and whether the crew will explain the plan first. Top Notch offers free on-site estimates, so you can review the plan before you decide.
